Frequently asked questions

Meetcrypt is the dashboard you wish your exchange already had. If you trade across more than one account — Binance, Bitget, spot, futures, earn — the truth about your portfolio is scattered across many screens that don't agree with each other. Exchange UIs are good at showing you trades, but bad at answering the questions that matter: How much am I actually up or down? How close am I to a liquidation right now? How much have I paid in fees and funding this quarter? What's my real net worth across every account I hold? Meetcrypt pulls all that exchange data into one place and recomputes the numbers honestly. You connect a read-only API key for each account (we can read your balances and trades, but we can never place orders or move funds), and the app handles the rest: 30-minute auto-sync, per-account drill-downs, drawdown tracking, daily AI-written briefing emails, multi-user workspaces so your team can see the same view, and CSV exports for accounting. Think of it as the operations layer on top of your trading — built for people who can't afford to trust an exchange's marketing dashboard.

Today we support Binance and Bitget — including spot, USDT-M futures, USDC-M futures, Coin-M futures, Simple Earn / Flexible Savings, funding settlements, and on-chain deposits / withdrawals. Other exchanges are coming soon; if there's a specific venue you need, email hello@meetcrypt.com.

No. Meetcrypt is read-only by design. We strongly recommend connecting read-only API keys, and the connection form rejects write-enabled keys by default. The product never sends order placement or withdrawal calls to your exchange.

API credentials are encrypted at rest with AES-256-GCM using versioned encryption keys and are never logged. Every workspace's data is isolated by Postgres row-level security in addition to application-layer role checks. All traffic is HTTPS, and internal endpoints are gated by bearer tokens plus a loopback origin check.

Spot PNL is recomputed per trade from your weighted-average cost basis — we don't trust the exchange's UI summary. Futures realized PNL comes from the exchange-reported value on each fill. Funding is tracked separately as a first-class cashflow rather than buried inside trading PNL. Fees are netted out in the headline Booked Net PNL.

Auto-sync runs every 30 minutes on the Basic plan via a server-side systemd timer. Pro raises it to every 10 minutes, Business to every 5 minutes with a priority queue. You can also trigger a manual sync from the Exchange Connections page with a configurable lookback window.

Basic is free during beta. Pro is $19/month per workspace and Business is $99/month per organization. Full feature splits are on the pricing page. Pricing structure may change after the beta — existing accounts keep current limits through any transition.

Yes. Plan changes prorate. Upgrades take effect immediately; downgrades take effect at the end of the current billing period. There's no minimum term.

Yes. Invite teammates by email and assign roles: OWNER, ADMIN, ANALYST, TRADER, or VIEWER. The Basic plan supports up to 3 team members per workspace, Pro up to 10, and Business is unlimited. Every material action is recorded in an append-only audit log.

Yes. From the Reports page you can export six statements covering any date range: Balances statement, Trade summary, Booked PNL summary, Funding report, Transfer report, and a FIFO tax report (Form 8949 style). The FIFO tax report walks every spot disposal, matches it against the oldest open buy lot, classifies the holding period as short or long term (365-day threshold), and produces a per-lot ledger with cost basis, proceeds, gain or loss, and holding period in days. Every statement can be downloaded as either CSV (for tax software import) or PDF (for archival / accountant hand-off). Spot PNL uses weighted-average for the in-app summary and FIFO for the tax report; futures realized PNL uses the exchange-reported value on each fill. Country-specific tax schedules (Form 8949 line-by-line, UK tax-year reports, etc.) are on the roadmap; the FIFO CSV today covers the columns most tax software needs.

Your workspace and all data remain available for 30 days after cancellation. During that window you can reactivate or export everything via the Reports page. After 30 days workspace data is permanently deleted; encrypted backups are purged within 90 days.

Yes. The dashboard is mobile-first responsive. Navigation collapses into a drawer; every chart, table, and card adapts to small screens. There is no native iOS or Android app yet — the web app works in any modern mobile browser.

Yes. Every workspace gets one AI-written daily briefing email at 09:00 UTC, sent to the workspace OWNER. It includes equity, 24h delta, realized PNL, open positions, open unrealized PNL, funding net, and a one-line risk advisory. No raw trade rows are sent — only aggregate metrics.

Email hello@meetcrypt.com. Pro plans get priority email support. Business plans get a dedicated success manager.